Returns Policy

You can return or exchange your order within 14 days of receiving it, as long as it is returned with its tags still attached. Removing the tags means you have tried on, and love your new Tones clothing.

If for whatever reason, you don't love your new Tones, please access the returns form here which you can fill out and will need to send back with your clothes to the address on the form.

We will process these as quickly as possible once received, and cannot guarantee an exchange if the stock is unavailable. If this is the case, a refund will be issued and you will be notified immediately. Refunds take 3 - 5 working days for your bank to process.