Returns

At Tones, we believe in hassle free returns, on us, if your Tones pieces are any less than your new favourite. We provide complimentary exchanges for a different size, colour, as well as for if you just want to return any item on your order for a refund.

You can use our easy returns tool provided by Royal Mail to enter your details and arrange a free pickup from your house or drop off at a post office - up to you!

Just make sure the tags are still attached and the clothes are unworn aside from trying them on and we'll be happy to issue the full refund or exchange of your choice.

All items must be returned within 14 days of delivery to yourself in the U.K. to be eligible. International customers should contact customer support for their options.